Your Tritan™ drinkware product is made of Eastman co-polyester Tritan material, and comes with a lifetime guarantee. Under normal use it won’t break, crack, melt, shatter or chip. If your tumbler becomes defective during normal use, you may return it for a replacement. (Guarantee does not pertain to accessories such as lids and straws.)
Once returned product has been received, the design will be reused if possible. If the design is not useable, you will receive a blank, clear product of the same size that you returned. Replacement parts are shipped to you at our expense. You are responsible for shipping defective parts to be replaced. Please be sure to complete and include the replacement form below to ensure proper replacement.
Please allow 2 – 4 weeks for your replacement parts to arrive.